We aim to offer the highest standard of service at all times. We would like to know about your experience as a tenant or resident. Please take a few minutes to complete our Estate Management survey and share your views with us. We will use the information we gather to help us find out whether we are meeting expected standards, and to identify any aspects of our service that may need improvement.
If you have any questions about this survey, or require assistance, please contact our Customer Services Team on 0800 678 1228 or email firstname.lastname@example.org
At Caledonia our Estate Management Policy objective is to:
"be proactive in working to improve our neighbourhoods, ensuring that they are pleasant and safe."
We recognise that Estate Management is not soley about looking after buildings and the physical environment. It is also about providing or arranging the necessary advice and support for our tenants and residents.
Our Estate Management Policy provides more information about how we do this.