Contact Us

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By Phone: 0800 678 1228 - For enquiries, paying your rent, reporting a repair, advice and information

Customer Services Team available from 9am – 5pm Monday to Thursday and 9am – 4pm on Fridays.

OUT OF HOURS EMERGENCY SERVICE – 0800 783 7937

PERTHSHIRE, ANGUS, FIFE, TAYSIDE & WEST DUMBARTONSHIRE REPAIRS
Available outside our office hours (see above). Our out of hours calls are handled by one call handler BR24. When contacted BR24 will make arrangements for contractors to attend to emergency repairs. BR24 will also contact Caledonia Housing Association staff if the situation is serious.
PLEASE NOTE: DO NOT CALL THIS NUMBER TO REPORT A ROUTINE OR OTHER NON-EMERGENCY REPAIR.

ALL INVERNESS REPAIRS  

All repairs excluding Gas for our residents in Inverness are reported to Cairn Housing Association on 0800 990 3405 (free from landlines) 
For repairs to gas central heating systems PHONE 0800 678 1228 during office hours (detailed above) OUT OF HOURS PHONE BR24 on 0800 783 7937

ALL EAST DUNBARTONSHIRE & NORTH LANARKSHIRE REPAIRS

PHONE 0333 123 1011 (McDougalls) or 01294 468113 (Frews - Gas Central Heating)
All repairs for residents of the former Antonine Housing Association are handled by McDougalls & Frews

By Email: info@caledoniaha.co.uk

Postal Address

Dundee

118 Strathern Road

Broughty Ferry

Dundee

DD5 1JW

Perth

5 South St John's Place

Perth

PH1 5SU

Kirkintilloch 

3 Cowgate

Kirkintilloch

Glasgow

G66 1HW

Office Opening Hours

Monday – Thursday: 9am – 5pm
Friday: 9am – 4pm
Saturday & Sunday: closed