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By Phone: 0800 678 1228 - For enquiries, paying your rent, reporting a repair, advice and information
Customer Services Team available from 9am – 5pm Monday to Thursday and 9am – 4pm on Fridays.
OUT OF HOURS EMERGENCY SERVICE – 0800 783 7937
Any EMERGENCY REPAIRS out with office hours so Monday to Thursday 5pm to 9am and Friday from 4pm until 9am Monday are classed as OUT OF HOURS EMERGENCY REPAIRS and should be reported to BR24 on 0800 783 7937
Our out of hours calls are handled by one call handler BR24. When contacted BR24 will make arrangements for contractors to attend to emergency repairs. BR24 will also contact Caledonia Housing Association staff if the situation is serious.
PLEASE NOTE: DO NOT CALL THIS NUMBER TO REPORT A ROUTINE OR OTHER NON-EMERGENCY REPAIR.
By Email: firstname.lastname@example.org
|118 Strathern Road,
|5 South St John's Place,
Our Dundee, Perth, Bellsmyre and Kirkintilloch offices are currently closed to the public.
Our Cordale office is open Tuesdays and Thursdays between 9am - 1pm and 2pm - 5pm.