SHR are an independent regulator of RSLs and local authority housing services in Scotland. They were established on 1 April 2011 under the Housing (Scotland) Act 2010. They have one statutory objective, to:

"safeguard and promote the interests of current and future tenants of social landlords, people who are or may become homeless, and people who use housing services provided by registered social landlords (RSLs) and local authorities".

They regulate social landlords to protect the interests of people who receive services from them. They do this by assessing and reporting on:

  • how social landlords are performing their housing services
  • RSLs’ financial well-being
  • RSLs’ standards of governance
  • We intervene to secure improvements where they need to.

SHR - How we regulate - A guide for tenants and service users

They also keep a Register of all the RSLs in Scotland, which holds important information about each landlord and how you can contact them.

They regulate to protect the interests of tenants, homeless people and others who use the services provided by social landlords. To do this they focus on securing good outcomes for tenants and other service users, help them to hold their landlords to account and drive improvement in the provision of social housing. 

Each year a Regulatory Assessment is made using a risk-based and proportionate approach. This year the SHR assessed that Caledonia Housing Association is Medium Engagement

To view our 2017 Engagement Action Plan click here.