Customer Surveys 

Results Report 2015 - Tenant Satisfaction Survey 2015

Results Report 2014 - Tenant Satisfaction Survey 2014

Results Report 2013 - Tenant Satisfaction Survey 2013


We aim to offer the highest standard of service at all times. We would like to know about your recent experience as a tenant, resident or other customer of Caledonia. Please take a few minutes to complete any of our surveys below and share your views with us. We will use the information we gather to help us find out whether we are meeting expected standards, and to identify any aspects of our service that may need improvement.

Anti-Social Behaviour Survey

Complaints Handling Survey

Customer Internet Use

Customer Service Survey

Cyclical Maintenance

Estate Management Survey

New Tenant Survey

Planned Maintenance

Repairs Service Survey

Tenancy End Survey

Tenant Participation Survey

If you have any questions about any of these surveys, or require assistance, please contact our Customer Services Team on 0800 678 1228 or email