Customer Surveys 

Results Report 2021 - Tenant Satisfaction Survey 2021

Results Report 2018 - Tenant Satisfaction Survey 2018

We aim to offer the highest standard of service at all times. We would like to know about your recent experience as a tenant, resident or other customer of Caledonia. Please take a few minutes to complete any of our surveys below and share your views with us. We will use the information we gather to help us find out whether we are meeting expected standards, and to identify any aspects of our service that may need improvement.

Anti-Social Behaviour Survey

Complaints Handling Survey

Customer Service Survey

Cyclical Maintenance Survey

Estate Management Survey

New Tenant Survey

Planned Maintenance Survey

Repairs Service Survey

End of Tenancy Survey

Tenant Participation Survey

If you have any questions about any of these surveys, or require assistance, please contact our Customer Services Team on 0800 678 1228 or email