Privacy Statement

This statement covers the Caledonia Housing Association website. This website is owned and managed by Caledonia Housing Association. This notice applies only to this website, unless otherwise stated.

Caledonia handle all personal data in compliance with the Data Protection Act (1998) and are registered with the Information Commissioners Office as a data controller. Our full Data Protection Policy is available here.

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make web sites work, or enhance user experiences.

The table below explains the cookies we use on and why.

Cookie Name Purpose
Session PHPSESSID Session cookies allow users to be recognised within a website so any page changes or item or data selection you do is remembered from page to page. This is usually deleted upon closing your browser (dependant on user settings). Without cookies, websites and their servers have no memory. A cookie, like a key, enables swift passage from one place to the next. Without a cookie every time you open a new web page the server where that page is stored will treat you like a completely new visitor.
Google Translate googtrans Only present when Google translate is being used (this is not set by our website, it is set by Google), and is used to remember what language a user is translating content to. No personal identification information is stored.

Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit


Collection of personal information

We will only collect personal information when you specifically and knowingly provide it to us, examples are when you complete the ‘Contact Us’ or ‘Report a Repair’ forms. The information you submit will be used to contact you in order to respond to your request. The information you provide will not be shared with any third parties.

Links to other sites

This web site contains links to other web sites. We cannot be held responsible for the privacy practices of other web sites. We would advise you to read the privacy statement on any web site particularly when you are supplying personal information.

Privacy Statement Updated: 30/01/2018