Talking Tayside Membership

Talking Tayside Membership

Date Posted: 4th of July 2012

Caledonia Housing Association has become a member of the Talking Tayside forum in conjunction with the launch of our dedicated customer services team.

Initiated by Dundee City Council in 2000, Tayside Contact Centre Forum is a public private partnership, established to develop the contact centre industry in Tayside and to promote a positive image of the industry in the community. The forum plays a key role in maintaining and developing an industry that has become important to the local area.

“We only recently introduced a contact centre to Caledonia Housing Association so the support mechanism and encouragement Talking Tayside provides will be of considerable benefit to us,” said Jimmie Nicholson of Caledonia Housing Association, who added that the Association will be encouraging its customer services advisors to enter this year’s Talking Tayside Awards.

“From my previous role at HMRC, I know how much of a boost it gives every member of a team when one of them makes it to the short list for these awards,” said Jimmie.

For more information about Talking Tayside, visit

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