Annual complaints handling report 2015/16

Date Posted: 10th of August 2016

Now online is our fourth edition of the Caledonia Housing Association annual complaints handling report.

This report provides detailed information regarding complaints recorded through the association’s Complaint Handling Procedure (CHP) during the 2015/16 reporting year (1 April 2015 to 31 March 2016.

Please see our website Downloads/Performance section for the full report

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