Tier 4 Restrictions and Our Services

Tier 4 Restrictions and Our Services

Date Posted: 20th of November 2020

Did you know that Caledonia has tenants in 8 local authority areas across Scotland? As of 6pm tonight some of our tenants will move into tier 4. We’ve put a reminder below about how the tiers affect our services with some specific notes about tier 4


👍We are able to continue to complete emergency and reactive repairs in all tiers (remember safety & social distance measures must be followed)
⛔️ In tier 4 our non safety based planned and cyclical maintenance inside homes has been paused as this is not classed as essential
👍Home visits by staff should only be undertaken if the task is essential and cannot be undertaken remotely (safety & social distance measures must be in place)
⛔️ Our offices remain closed with staff working from home
👍Work in our Very Sheltered schemes is essential work and will continue as it has since March
👍Our Retirement scheme staff are also working remotely but remain in contact with residents and visit to undertake equipment & safety checks
👍Our Home Helps and Estates team will continue with their health & hygienic common cleaning regimes
👍Home moves are permitted and contractors (such as removal firms) may assist


We are here to help – call us on 0800 678 1228 if you have any questions or queries. Stay safe everyone.

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