Our LARGE Scale Tenant Survey
Date Posted: 11th of February 2021
We are starting the year with a clear focus on wanting to hear from YOU. This month we are completing the rent increase consultation and now we are also embarking on our large scale tenant survey to hear your views on how we are doing and what we can do to improve. This is done once every three years and is massively important in shaping our business planning and what we do.
At the start of February letters were sent out to a random sample of tenants explaining what the quick 10-minute telephone or email survey involves and when you can expect it to happen.
The calls will come from an Edinburgh number starting 0131 - please answer!
You can opt out if you don’t want to be a part of the survey but your opinions and answers are really are important to us. They help shape our business planning and what we do – please take part if you can. The ten minutes you spend answering questions will help to ensure we continue to provide homes and services that are relevant to your needs.