Caledonia Group Business Plan Summary

Caledonia Group Business Plan Summary

Date Posted: 8th of March 2021

Each year, as a Group, we a produce a Business Plan which sets out the strategic ambitions for the two Associations in the Caledonia Group – Caledonia and Cordale.  

Over recent months we have been working closely with members of the Caledonia Management Board and the Cordale Management Committee to develop our new Business Plan for the period 2021-26. This was approved by the both of the governing bodies in February after detailed consideration of the wide range of issues that influence our work and also what our priorities should be, focusing on helping to achieve our business vision – Homes and Services that make life better.

The key initiatives to be taken forward over 2021-26 centre on our ‘ABCD’ strategic objectives: Achieving Excellence, Building Success, Creating Innovation and Developing People.

ABCD objectives

Further detail on the 9 elements that link to these 4 objectives are noted below and they can also be found summarised in our Business Plan infographic.


1. Achieving Excellence

Business Improvement Modernising and improving the way we deliver services; making better use of new technology and customer information, and looking to build back better after the Covid-19 pandemic.


2. Building Success

Providing 1000 New Homes Continuing our programme to build 1000 new affordable homes for people in housing need, delivering more new high quality homes over the course of this year.  

Investing in homes Investing in our existing homes to ensure their quality and sustainability and high levels of customer satisfaction; and progressing our ambitious Bellsmyre regeneration plans.

Focusing on Climate Change Strengthening our focus on climate change issues; developing this as a key driver of change and improvement as we work to achieve a net zero carbon position for the Group.

Rent Policy and Structure Review Reviewing our existing rent arrangements to identify options for a new rent structure that would be fair, open, transparent and easy to understand; and consulting with our governing body members and customers on these options.   

Treasury Management Reviewing the Group’s Treasury Management Strategy to ensure our funding plans support the delivery of our key strategic aims over the next 5 years.


3. Creating Innovation 

Group Governance Arrangements Investigating through a comprehensive review how we can modernise and strengthen governance by simplifying practice, improving decision making and removing overlapping responsibilities, whilst also ensuring accountability to our customers and members.

ICT Strategy Focussing our strategy on how we can best use information and communications technology to achieve our business transformation aims and also improve our services and working arrangements.  


4. Developing People

Our People Strategy Developing our people to ensure that they have the skills, capabilities and mind-set needed to deliver our strategic priorities, manage change, drive business improvement and help us build back better from our Covid-19 experiences.


Paper copies are available on request. In you would like to know more about the Business Plan please calling our central number 0800 6781228 or email 

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