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By Phone: 0800 678 1228 - For enquiries, paying your rent, reporting a repair, advice and information
Customer Services Team available from 9am – 5pm Monday to Thursday and 9am – 4pm on Fridays.
OUT OF HOURS EMERGENCY SERVICE – 0800 783 7937
PERTHSHIRE, ANGUS, FIFE, TAYSIDE & WEST DUMBARTONSHIRE REPAIRS
Available outside our office hours (see above). Our out of hours calls are handled by one call handler BR24. When contacted BR24 will make arrangements for contractors to attend to emergency repairs. BR24 will also contact Caledonia Housing Association staff if the situation is serious.
PLEASE NOTE: DO NOT CALL THIS NUMBER TO REPORT A ROUTINE OR OTHER NON-EMERGENCY REPAIR.
ALL INVERNESS REPAIRS
All repairs excluding Gas for our residents in Inverness are reported to Cairn Housing Association on 0800 990 3405 (free from landlines)
For repairs to gas central heating systems PHONE 0800 678 1228 during office hours (detailed above) OUT OF HOURS PHONE BR24 on 0800 783 7937
ALL EAST DUNBARTONSHIRE & NORTH LANARKSHIRE REPAIRS
PHONE 0333 123 1011 (McDougalls) or 01294 468113 (Frews - Gas Central Heating)
All repairs for residents of the former Antonine Housing Association are handled by McDougalls & Frews
By Email: firstname.lastname@example.org
|118 Strathern Road
|5 South St John's Place
Following a serious flood, our Perth office is currently closed until further notice. For all enquiries within the Perth area please use the office contact number (0800 6781228)
Opening Hours: Dundee & Perth
Monday - Thursday: 9am -5pm
Friday: 9am - 4pm
Saturday & Sunday: Closed
Monday 9am -12pm
Wednesday 1.30pm - 5pm
Friday 9am - 4.30pm