EDI is central to who we are and what we do:
Focussing on EDI helps us improve our services, and ensure they are accessible and delivered in a way that reflects the individual needs of our tenants and other customers.
We require our contractors and suppliers to have a similar approach.
Our EDI policy describes our commitments as a landlord, housing and service provider and employer.
Our EDI Charter outlines some of the practical steps that we will take to deliver on these commitments.
We have spent time raising awareness and understanding of EDI issues amongst our staff team members and volunteers.
Our priority is to get to know our tenants and customers better, by increasing the range of monitoring data we gather. We will use this insight to shape our policies and key decisions. We encourage people to tell us about their particular needs and how we can meet these.
Access to information
To help make information about us, our services and other activities easily understood and widely available, we can:
If you have particular needs or preferences, or suggestions about how we can improve, please contact us to let us know.