Important Update: Storm Éowyn

The Met Office has issued several weather warnings for today, Friday, 24 January, as extremely strong winds from Storm Éowyn are expected to cause dangerous conditions and significant disruption.

We Are Here to Help

While our offices are closed, our teams are working from home and available to assist you. You can reach us through:

📞 Call: 0800 678 1228

📧 Email: info@caledoniaha.co.uk

📱Connect App Portal

🛜Web form

Please note: Our customer service team is likely to be very busy, so your call may take longer to be answered. We kindly ask that you only call for urgent matters.

Repairs and Maintenance

• Emergency Repairs: These will only take place outside red weather warning areas if it is deemed safe.
• Planned Maintenance & Routine Jobs: All planned work is paused for staff and contractor safety.
• Non-Emergency Repairs: Use the Connect App or this form to book.
• Fence Damage: Please report this next week or email us at info@caledoniaha.co.uk.

For updates on red weather warning areas, check the Met Office website.

Additional Support

If you’re on the Priority Services Register with your energy supplier, extra help is available, especially during power cuts. You can learn more about this service here. For immediate power cut support, call 105.

Stay Safe

• Avoid traveling in red warning areas and follow Police Scotland’s travel advice.
• Stay indoors wherever possible.
• Stay away from the coast.
• Secure loose objects around your property if it is safe to do so.

Stay Updated

For real-time updates, visit:
Met Office
Police Scotland
Traffic Scotland
Ready Scotland

Follow Ready Scotland on Facebook for additional advice and tips.

Thank you for your patience during this time. Stay safe and take care.