Sometimes you need to make changes to your tenancy agreement or update us on who lives in your home. You can complete the following tasks quickly and easily via our Connect App.
If you would like to move to a different property, you may be able to swap homes with another tenant; this is known as a mutual exchange. Tenants of the association can apply to swap their house with another social housing tenant.
To exchange homes, both tenants must have permission from their landlords. Landlords will normally only grant an exchange if:
You can apply for a mutual exchange with Caledonia Housing Association by completing the Mutual Exchange Application Form. Paper copies of the application form can be obtained from your Neighbourhood Officer. Once complete please email the form to firstname.lastname@example.org or pass to your Neighbourhood Officer.
The details of your property will be held securely by the Association and details of your property will be promoted on the Home Swap section of our website and on social media.
Once you have found someone to swap with, you will both need to complete our Mutual Exchange form and provide ID documents.
Once we’ve received both the application and supporting documents, we then have 30 days to review your application and advise you of the outcome.