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Important Tenant Updates
Tenant News & Notices
Important Tenant Updates
From 18 May 2026, our phone lines and office receptions will be closed daily between 1pm and 2pm.
This short closure will allow our teams to take a lunch break and continue providing the best possible service throughout the day.
You can still access many of our services online during this time via the Connect app Connect or make contact with us by completing our online Contact Us Form.
Phone lines and office receptions will reopen as normal from 2pm.
Thank you for your understanding.
Preventing Condensation and Mould
Caledonia Group is committed to ensuring the health & safety of our tenants by preventing wherever possible the occurrence of condensation, dampness & mould in the homes we provide.
If you are experiencing damp, mould or condensation in your home please report this to us as soon as possible. The Association will respond to instances of condensation, dampness & mould promptly and with compassion to limit its impact on your enjoyment of your home.
We will focus on identifying and tackling the root cause of the problem and work towards preventing it from reoccurring.
Visit our web page to get support and information for the occurrence of condensation, dampness or mould within your property.