Please be advised of the following scheduled disruptions to our services due to essential system upgrades:
Phone Line Disruption: Our phone lines will be unavailable on Monday 20th October between 9am-1pm.
Connect Portal Access: There may be some disruption to our Connect Portal from Saturday, 18th October to Monday, 24th October. During this time, you may not be able to access all our online services through the portal. We expect the Connect Portal to be fully operational again from midday on Monday 24th October.
If you have an emergency repair, please call 0800 783 7937. For any non-emergency enquires please call after 1pm or use our online ‘Contact Us’ form, and a member of our team will get back to you as soon as possible.
We sincerely apologise for any inconvenience this may cause and appreciate your patience while we work to improve our systems.
The Caledonia Housing Association Summer 2024 newsletter has been sent out to all tenants. You can access the newsletter here: CHA Summer Newsletter 2024
If you have any feedback or suggestions for future articles, please let us know by emailing suggestions@Caledoniaha.co.uk
Our Newsletters Are Changing
We’re committed to doing what we can to reduce our environmental impact and to ensure the best value for money for our Tenants, so we are now reducing the number of paper newsletters that we’re sending out.
In line with our Climate and Sustainability Strategy, we’re going to be moving our tenant newsletter online from Autumn 2024. From then, we’ll still be creating a quarterly newsletter but instead of getting it in the post, you’ll receive it via email. You will also be able to view or download it from our website.
To ensure you receive the digital newsletter, please ensure that we have your up to date email address.
We understand that some people would prefer to receive a hard copy. To continue receiving this newsletter in a printed form through the post, please contact us by phoning 0800 678 228, or emailing info@caledoniaha.co.uk. You can also update your details using the Connect App.