Our customer service team is in training on 17–18 September ahead of our new phone system launch. 

📞 BR24 will be answering calls, but there may be short delays as messages are passed on to our team. 

Thank you for your patience while we prepare to improve your phone service. 

During this time, you can still contact us via: 

• Email:info@caledoniaha.co.uk

• Tenant Portal: Connect 

• Facebook: (7) Facebook 
• Website: Contact Us – Caledonia Housing Association

• Emergency Repairs: 0800 783 7937 

Thank you for your patience as we introduce this new system – it’s a big step forward in making sure you receive the best possible service when you need us.